Contact Us

Get in touch with our Atlassian experts

Email Us

contact@softalyx.com

sales@softalyx.com

Call Us

+380660087119

Mon-Fri, 9:00 - 19:00 Kyiv time

Visit Us

Sofia, Bulgaria

Lviv, Ukraine

Live Chat

Available on Telegram (currently incative, please write to @jkeeq)

@softalyxbot

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Frequently Asked Questions

How quickly can you respond to inquiries?

We typically respond to all inquiries within 2 business days. For urgent matters, please call our support line directly or write to us on Telegram.

Do you offer on-call support for Atlassian products?

Yes, we offer on-call support for critical issues with Atlassian products. Our support team is available 24/7 for clients with support contracts.

Can you help with migrating from Server to Cloud?

Absolutely! We specialize in Atlassian Server to Cloud migrations as well as Cloud to Cloud migrations and can help ensure a smooth transition with minimal disruption to your workflows.

What payment methods do you accept for licenses?

We accept bank transfers. For enterprise clients, we can also arrange custom payment terms.